POSITION SUMMARY

The Quality Technician will work directly with the Continuous Improvement/Quality Manager. They will create, document, and improve processes. In addition, they will conduct training for new and existing employees.

DUTIES AND RESPONSIBILITIES

• Conduct new-hire training and continuous improvement training.
• Develop Warranty Return process and implement it across the company. Ownership of entire process including Customer Service, troubleshooting, receiving returns, and final disposition.
• Identify need and develop work instructions.
• Review daily production and scrap reporting. Identify improvement opportunities and take appropriate correction action.
• Continuously look for ways to improve processes, efficiency, and training/development opportunities.
• Participate in corrective and preventative action activities.
• Perform process audits and final inspections.
• Conduct incoming inspection of raw materials.
• Inspect parts for conformance to dimensional and cosmetic standards.
• Other duties as assigned.
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• EDUCATION AND TECHNICAL SKILLS
• High school diploma, GED, or equivalent education.
• Minimum 1 year of manufacturing and shipping experience.
• Ability to be forklift trained.
• Basic computer knowledge (Microsoft Outlook, Word, Excel, IQMS).

SOFT SKILLS / ABILITIES

• Effective oral and written communication skills.
• Effective analytical and problem-solving skills.
• Ability to read, create and understand work instructions, procedures, and read prints.
• Must have mechanical aptitude, good attention to detail, ability to perform basic math computations and computer data entry.
• Ability to use measuring devices (calipers, etc.) and hand and power tools (drills, etc.).
• Good visual ability to detect quality defects.
• Ability to work independently and in a team environment.
• Ability to be a quick learner and adjust to changes on the job within a reasonable amount of time.
• Multitasks, prioritizes and meets deadlines in a timely manner.

PHYSICAL REQUIREMENTS

• Ability to lift up to 50 pounds.
• Ability to walk and stand for extended periods of time.
• Comfort and ability to be exposed to shop elements such as noise, dust, odors, heat and cold.

Employee Benefits

• Health / Wellness
  • Medical / Dental / Vision Plans Available
  • If you are on our medical plan:
    • We contribute up to $600/year into your Health Savings Account (HSA) for health-related expenses. This is yours to keep and you never lose it.
    • If you are on our $3,300 plan, Rhino will reimburse you a portion of your health claims after your deductible is met.
    • Rhino offers a reimbursement of monthly fitness membership dues, up to a maximum of $50 per calendar month (must make a minimum of 12 visits per month), which could make your gym membership FREE.
    • Nurse Line 800-551-0859. Call 24/7 to talk to a Nurse about health questions.
  • FREE $25,000 term life insurance and matching accidental death and dismemberment benefit for eligible employees.
  • FREE Short-term disability AND Long-term disability income protection for eligible employees.
  • Other voluntary benefits available through Unum – quarterly enrollment.

• Retirement
  • 401k Match - employer matches $0.50 for each $1.00 you save up to 5% of your compensation.
  • Annual Profit-Sharing Bonus. We make money, you get a bonus.

• Vacation Time / Paid Time Off (PTO)
  • Employed here for One to Four Years – You earn Two Weeks (80 Hours)
  • Employed here for Five to Nine Years – You earn Three Weeks (120 Hours)
  • Employed here for 10 + Years – You earn Four Weeks (160 Hours)

• Employee Discount on products – Save a bunch of cash when buying our products!

• Verizon Discount – Save up to 17% on your monthly bill and up to 25% on accessories
  • Visit this website to claim discount: https://www.verizon.com/discount-program/
  • If you have a work email make sure to use @rhinomade.com to qualify
    • If you don’t, they have other ways to verify your employment. Follow their steps.