POSITION SUMMARY

The Shipping Supervisor is responsible for overseeing and coordinating the daily shipping operations of the company. This role ensures that all outgoing shipments are processed efficiently, accurately, and in compliance with company standards and customer requirements. The Shipping Supervisor will lead a team of shipping associates, monitor inventory levels, and collaborate with other departments to maintain smooth operations.

Duties and Responsibilities:

• Supervise the shipping department staff, including logistics coordinator, training, and performance management.
• Ensure timely and accurate processing of all outbound shipments, including picking, packing, and labeling.
• Coordinate with the Warehouse Manager and other department supervisors to prioritize and fulfill orders.
• Monitor inventory levels and coordinate with the inventory control team to prevent stock shortages or overages.
• Develop and implement procedures to improve shipping accuracy, efficiency, and safety.
• Ensure compliance with all company policies, industry regulations, and safety standards.
• Maintain shipping records, including tracking numbers, delivery confirmations, and discrepancies.
• Resolve any issues related to shipping delays, damages, or errors in a timely manner.
• Communicate with carriers and vendors to arrange pickups, negotiate rates, and resolve any shipping issues.
• Prepare and analyze shipping reports, identifying trends and areas for improvement.
• Conduct regular team meetings to discuss goals, progress, and any challenges.
• Other duties as assigned.

EDUCATION AND TECHNICAL SKILLS

• High school diploma or equivalent; supply chain management, or a related field is preferred.
• 3+ years of experience in a shipping or logistics role, with at least 1 year in a supervisory capacity. Strong knowledge of shipping procedures, regulations, and documentation.
• Proficiency in shipping software, warehouse management systems, and Microsoft Office Suite.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure, handle multiple tasks, and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Identifies Continuous Improvement projects that align with company goals and submits them to the Continuous Improvement Committee and/or Continuous Improvement Manager (minimum of 6 per year)
• Participate in creating work instructions for standardization and repeated success.

SOFT SKILLS / ABILITIES

• Excellent written and verbal communication skills.
• Ability to effectively manage time and meet all specified deadlines
• Professional Development: Each member of the Leadership team must complete a minimum of
• 32 hours of training on/off site per year. This should be tracked by the employee.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods of time
• Ability to walk about the facility as needed
• Comfort and ability to be exposed to shop elements such as noise, dust, odors, heat and cold
• Some heavy lifting (up to 50 lbs.) and considerable moving of equipment required. Safety glasses required.

 

Employee Benefits

• Health / Wellness
  • Medical / Dental / Vision Plans Available
  • If you are on our medical plan:
    • We contribute up to $600/year into your Health Savings Account (HSA) for health-related expenses. This is yours to keep and you never lose it.
    • If you are on our $3,300 plan, Rhino will reimburse you a portion of your health claims after your deductible is met.
    • Rhino offers a reimbursement of monthly fitness membership dues, up to a maximum of $50 per calendar month (must make a minimum of 12 visits per month), which could make your gym membership FREE.
    • Nurse Line 800-551-0859. Call 24/7 to talk to a Nurse about health questions.
  • FREE $25,000 term life insurance and matching accidental death and dismemberment benefit for eligible employees.
  • FREE Short-term disability AND Long-term disability income protection for eligible employees.
  • Other voluntary benefits available through Unum – quarterly enrollment.

• Retirement
  • 401k Match - employer matches $0.50 for each $1.00 you save up to 5% of your compensation.
  • Annual Profit-Sharing Bonus. We make money, you get a bonus.

• Vacation Time / Paid Time Off (PTO)
  • Employed here for One to Four Years – You earn Two Weeks (80 Hours)
  • Employed here for Five to Nine Years – You earn Three Weeks (120 Hours)
  • Employed here for 10 + Years – You earn Four Weeks (160 Hours)

• Employee Discount on products – Save a bunch of cash when buying our products!

• Verizon Discount – Save up to 17% on your monthly bill and up to 25% on accessories
  • Visit this website to claim discount: https://www.verizon.com/discount-program/
  • If you have a work email make sure to use @rhinomade.com to qualify
    • If you don’t, they have other ways to verify your employment. Follow their steps.